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Stay Safe

We have been closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO. We are here to provide you with accommodation experiences attaining the adequate hygiene, safety, and operational methods. Along with the Government directions we are preparing to safely reopen and accept guests with precautionary standards set in place, to ensure a safe and welcoming environment

COVID19

Upon Your Arrival

Reception

Mandatory extension of check out check in window

Check out until 11.00 am – Check In from 15.00 pm

Check-in

Optional online check in service

Non-residents

Prohibition of entry into guest-rooms to non-residents.

Disinfection

Disinfection of the surfaces in reception and the room key cards.

Electronic payment

Customers are offered electronic payment of accommodation expenses.

Luggage

Luggage handling upon customer request.

Public Areas

Safety Protocol

Adherence to the increased cleaning and disinfection protocol with emphasis on surfaces of frequent contact.

Stations

Installation of stations with antiseptic solution for dry hand sensitization.

Signage

Signage for the adherence to all the health instructions of National Health Organization (EODY) by hotel guests.

Overcrowding

Rearrangement of hotel furniture to avoid overcrowding.

Rooms

Minimize the surfaces

Removal of decorative objects, leaflets, to minimize the surfaces of frequent contact in the rooms.

Cleaning

Cleaning of the room during the guests’ stay will be less frequent and upon the customer’s request.

Linen & Towels

Changing the linen and towels will only be available upon the customer’s request.

Cleaning of the rooms

Cleaning of the rooms upon previous guest departure is done according to official protocols and is followed by a steam disinfection.

Food & Beverage

Health Protocols

The operating health protocols of stores for (breakfast & pool bar) are followed.

Breakfast

A modified operation of the buffet breakfast with a personalized service

Reatsaurant

Adherence to measures to avoid overcrowding and congestion in restaurants.

Outdoor

Tables and seats are in outdoor area.

Swimming Pool & Beach

Safe Distances

Safe distances between sunbeds and umbrellas

Pools

Systematic chlorination of pools

Stations

Sensitization stations for guests and employees

Throughout the hotel

Action Plan

The hotel has developed an Action Plan and a Suspected Case Management Plan with the hotel Manager as the designated lead.

Health Measures

All health measures that have been announced by EODY (National Public Health Organization www.eody.gov.gr/en/ ) are observed.

Trained Staff

All hotel staff have been trained to adhere to the new health protocols

Leading Hotel Group in Santorini

Step into a luxurious world where professional staff takes great pride in their ability to assist and meet every conceivable need of the guests.