Stay Safe
We have been closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO. We are here to provide you with accommodation experiences attaining the adequate hygiene, safety, and operational methods. Along with the Government directions we are preparing to safely reopen and accept guests with precautionary standards set in place, to ensure a safe and welcoming environment
Upon Your Arrival
Reception
Mandatory extension of check out check in window
Check out until 11.00 am – Check In from 15.00 pm
Check-in
Optional online check in service
Non-residents
Prohibition of entry into guest-rooms to non-residents.
Disinfection
Disinfection of the surfaces in reception and the room key cards.
Electronic payment
Customers are offered electronic payment of accommodation expenses.
Luggage
Luggage handling upon customer request.
Public Areas
Safety Protocol
Adherence to the increased cleaning and disinfection protocol with emphasis on surfaces of frequent contact.
Stations
Installation of stations with antiseptic solution for dry hand sensitization.
Signage
Signage for the adherence to all the health instructions of National Health Organization (EODY) by hotel guests.
Overcrowding
Rearrangement of hotel furniture to avoid overcrowding.
Public Areas
Safety Protocol
Adherence to the increased cleaning and disinfection protocol with emphasis on surfaces of frequent contact.
Stations
Installation of stations with antiseptic solution for dry hand sensitization.
Signage
Signage for the adherence to all the health instructions of National Health Organization (EODY) by hotel guests.
Overcrowding
Rearrangement of hotel furniture to avoid overcrowding.
Rooms
Minimize the surfaces
Removal of decorative objects, leaflets, to minimize the surfaces of frequent contact in the rooms.
Cleaning
Cleaning of the room during the guests’ stay will be less frequent and upon the customer’s request.
Linen & Towels
Changing the linen and towels will only be available upon the customer’s request.
Cleaning of the rooms
Cleaning of the rooms upon previous guest departure is done according to official protocols and is followed by a steam disinfection.
Food & Beverage
Health Protocols
The operating health protocols of stores for (breakfast & pool bar) are followed.
Breakfast
A modified operation of the buffet breakfast with a personalized service
Reatsaurant
Adherence to measures to avoid overcrowding and congestion in restaurants.
Outdoor
Tables and seats are in outdoor area.
Food & Beverage
Health Protocols
The operating health protocols of stores for (breakfast & pool bar) are followed.
Breakfast
A modified operation of the buffet breakfast with a personalized service
Reatsaurant
Adherence to measures to avoid overcrowding and congestion in restaurants.
Outdoor
Tables and seats are in outdoor area.
Swimming Pool & Beach
Safe Distances
Safe distances between sunbeds and umbrellas
Pools
Systematic chlorination of pools
Stations
Sensitization stations for guests and employees
Throughout the hotel
Action Plan
The hotel has developed an Action Plan and a Suspected Case Management Plan with the hotel Manager as the designated lead.
Health Measures
All health measures that have been announced by EODY (National Public Health Organization www.eody.gov.gr/en/ ) are observed.
Trained Staff
All hotel staff have been trained to adhere to the new health protocols
Throughout the hotel
Action Plan
The hotel has developed an Action Plan and a Suspected Case Management Plan with the hotel Manager as the designated lead.
Health Measures
All health measures that have been announced by EODY (National Public Health Organization www.eody.gov.gr/en/ ) are observed.
Trained Staff
All hotel staff have been trained to adhere to the new health protocols
Leading Hotel Group in Santorini
Step into a luxurious world where professional staff takes great pride in their ability to assist and meet every conceivable need of the guests.